As we continue to adapt to the country's fast-changing needs, we want you to know we are committed to serving you and your family. We will continue to provide our customers with the same great products and customer service as you've come to expect. Maintaining your physical and mental health is critical in times like these and we are honored to have you as a customer.

In compliance with the stay at home orders currently in place, we have temporarily closed our Illinois and Indiana stores. 

Please check our Top Fitness Store Locations Page and contact the store nearest you to place orders or to inquire about our products.

Customer Service Hours

Monday – Saturday: 10am - 5pm

Sunday: 12pm – 5pm

LIVE CHAT

Please chat with us here if you have any questions: Live Chat

ONLINE ORDERS

We will continue accepting online orders at topfitnessstore.com 

PRODUCT AVAILABILITY

The entire supply chain has been disrupted and we are seeing levels of home fitness equipment sales soar. We never could have prepared for this volume and neither could the equipment manufacturers. We are working tirelessly to procure inventory and fulfill all orders, but may run into unexpected obstacles and delays as the stay at home orders continue to change daily. We ask for your patience during these extraordinary times and should you wish to cancel your order and request a refund, please email sales@topfitnessstore.com.

INSTALLATION EXPERIENCE

We are continuing our scheduled residential and commercial installations across the country.

EMPLOYEES’ HEALTH

Our staff and team members have the up-to-date information and procedures necessary to stay healthy. Anyone not feeling well are being asked to stay home. We have implemented temporary policies to ensure our employees well-being. We have also postponed all business travel.

We will continue to closely monitor the latest announcements and guidelines from the CDC and local health officials and will provide updates to you as needed. We are confident, if we all work together, we will navigate this successfully and will rise stronger than ever.

 

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